Cancellation & refund information

Article 1 – Realization Contract

3.1 –   The Products as offered on the Website with accompanying prices as an offer without obligations, which can be accepted by Customer by going through and completing the entire Order procedure.

3.2 – does not guarantee that the offer as referred to before is without mistakes and / or omissions. Misprints are expressly reserved and can be a foundation for not accepting the Contract. If decides so, she will immediately inform the Customer with this.

3.3 –   If the Contract is not established or disbanded, for what reason so ever, under which is included the situation as referred to in the preceding subsection, bears the responsibility for –when the Customer paid in advance, refunding the paid amounts to the Customer as soon as is possible for, including the initial shipping costs. This refund will at least take place within 30 (Thirty) days.


Article 2  Delivery period

5.1 –   The delivery periods as stated on the Website as well as in confirmation e-mails are indicative.

5.2 – will make a supreme effort to achieve these indicative stated delivery periods.

5.3 –   If and as far as cannot delivery the ordered Products to Customer within 30 (Thirty) days, the Customer has the right to cancel the Contract, after informed not being able to execute the Contract within the stated period. Then, Article 3.3 is in accordance application.


Article 3 – Revocation right

6.1 –  The Customer has the right to return the delivered Products to within seven (7) weekdays after receipt, without providing reasons (so without having to fill in the complaint form as stated in article 7.1) provided that:
a. in view of the type of the Products, mostly, the Products are in their original and unopened package and are not used;.
b. the Products are returned at the expense of the Customer, not sufficiently stamped packages will not be accepted by;
c. the Customer itself is responsible for the way of shipment and for the risk of the package –and this responsibility and the risk herewith is accepted by Customer- until received it.

6.2 –  The revocation counts as disbanding value whereby the Customer has the right to refund of which is already paid. With revocation, article 3.3 is in accordance application.